Corporate Leadership
Scott Johnson
Chief Executive officer
Scott has over 25 years of experience in the areas of sales, service relationships, and service operations management at both the domestic and international level. As CEO of CES, Scott oversees all of the respective functions within the company. His dedication and commitment to service excellence, customer satisfaction, and supporting all employees at the highest level is paramount. Scott is very proud to lead and be part of such a professional, focused, and results driven team. Scott holds a BS in Business Economics from the State University of New York at Oneonta and a Master of Business Administration from Boston University.
Aaron Warrick
President & Chief operating officer
Aaron has over 30+ years of personnel management, field support and helpdesk experience. Aaron joined Fuji Photo Film USA in 1996, ultimately working as Regional Service Manager then coming to CES in 2007. As President and COO his responsibilities include managing and overseeing all of CES helpdesk, field service delivery and support functions as well as Human Resources.
Glenn Burns
Vice President of Human Resources
Glenn is a Human Resources professional with more than 20 years of management and executive experience in the Human Resources field. Glenn has been with CES for more than 17 years. He is a graduate of American University in Washington D.C. and a member of the Society for Human Resource Management (SHRM) with SPHR (Senior Professional in Human Resources) Certification.
Manny Almeida
Chief Growth Officer
Manny joined CES in June 2022 after a 42-year Sales, Marketing, and General Management career as President of Fujifilm North America’s Imaging Division. Manny worked with some of the largest customers in the world, always focusing on providing the best service and protecting the Customers’ brand. Manny is responsible for the strategy and execution of CES’ growth objectives.
Robin Davis
Senior Director, Financial Operations
Robin has responsibility for CES’s overall Financial Operations. Since joining CES in 2010 she has held a variety of positions from TSR, District Manager, National Operations Manager, and Director of Field Service-East. Prior to joining CES, Robin had management responsibilities in photo, home entertainment, and human resources for at Walmart for 20 years, before retiring in 2010 after spending 11 years in the Alaska and Hawaii markets.
Mark Drawhorn
Director of Technical support
Mark possesses over three decades of comprehensive experience in the service industry, complemented by more than two and a half decades of leading technical service teams. Since joining CES in 2007, he has assumed various roles, culminating in his current position as Director of Technical Support. In this capacity, he is responsible for overseeing the Help Desk and providing second-level field support. Mark has garnered recognition for his work in promoting a customer-centric culture, contributing to enhanced overall customer satisfaction.
Chris Gilner
Director, Field Operations
Chris has been with CES since 2014 and has held several leadership positions throughout his career here, including Quality Service Technician Manager, District Manager, and most recently, Service Delivery Manager. Prior to joining CES, Chris served as a Regional Technical Manager with Picture People, where he developed a strong foundation in leadership, customer service, and operational management.
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CES has the knowledge, professionalism, and skills to meet your service needs. Contact us today to discuss what we can do for your organization.